Shipping Info

Standard Shipping
Orders will be delivered within 5-7 business days with a flat rate charge of $8.79
Free Standard Shipping on orders over $49

Express Shipping
Orders will be delivered within 3-5 business days with a flat rate charge of $12.19

*For in-stock items, please expect an additional 1-3 days of warehouse processing time for the total delivery estimates.



Restrictions

Please note that there are some restrictions such that our carriers can't ensure safe delivery to specific addresses (and let’s be real, there's nothing worse than a lost package). So please be sure to provide your address with specific details such as street number/building number if you have one.

Shipping address limitations
For US Customers, shipments to the 48 contiguous states are eligible for free standard shipping on orders over $49. 
Unfortunately, we can ship to the following countries/regions at this moment: The US, Canada.

Failed Delivery Situation
We are not responsible for any failed delivery attempt caused by the negligent behaviors of customers. Negligence includes, but is not limited to, incorrect information provided for delivery, such as order address/contact number/consignee's name. In this case, we are unable to file a refund for you.
Need to update your delivery address or contact information? Please don't hesitate to contact us. We usually respond within 1-3 business day, and remember to check your spam emails!

Additional Information

Your order will be promptly processed and shipped within 1-3 days of payment. An email notification will be sent to you shortly after shipment.
While we strive to deliver your package within the indicated timeframe, please note that factors beyond our control may impact the actual delivery date. For the most reliable delivery information, refer to the tracking details provided with your order.

Attention
If you have any shipping-related inquiries, don't hesitate to contact us here. We're always here to assist. Alternatively, you can email us at support@thelibin.com, and we'll respond to your queries within 1-3 business days.