Shipping Info
Shipping Info
Standard Shipping
Orders will be delivered within 5-7 business days with a flat rate charge of $8.79
Express Shipping
Orders will be delivered within 3-5 business days with a flat rate charge of $12.19
Free Shipping
- Enjoy free standard shipping on orders over $35 (USD).
- Orders under $35 will have a shipping fee applied at checkout.
*For in-stock items, please expect an additional 1-3 business days of warehouse processing time for the total delivery estimates.
Restrictions
Please note that there are some restrictions such that our carriers can't ensure safe delivery to specific addresses (and let’s be real, there's nothing worse than a lost package). So please be sure to provide your address with specific details such as street number/building number if you have one.
Shipping address limitations
United States
Coverage
- All 50 U.S. states (including Alaska and Hawaii)
- Washington, D.C.
Not Supported
- U.S. Territories: Puerto Rico, Guam, U.S. Virgin Islands, American Samoa, Northern Mariana Islands
- Military & Diplomatic Addresses: APO, FPO, DPO
- P.O. Box addresses
Canada
Coverage
- All 10 Canadian provinces: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec, Saskatchewan
Not Supported
- Canadian Territories: Northwest Territories, Nunavut, Yukon
- P.O. Box addresses
- Certain remote or hard-to-reach postal codes
Failed Delivery Situation
We are not responsible for any failed delivery attempt caused by the negligent behaviors of customers. Negligence includes, but is not limited to, incorrect information provided for delivery, such as order address/contact number/consignee's name. In this case, we are unable to file a refund for you.
Need to update your delivery address or contact information? Please don't hesitate to contact us. We usually respond within 1-3 business day, and remember to check your spam emails!
Additional Information
Your order will be promptly processed and shipped within 1-3 business days of payment. An email notification will be sent to you shortly after shipment.
While we strive to deliver your package within the indicated timeframe, please note that factors beyond our control may impact the actual delivery date. For the most reliable delivery information, refer to the tracking details provided with your order.
Attention
If you have any shipping-related inquiries, don't hesitate to contact us here. We're always here to assist. Alternatively, you can email us at support@thelibin.com, and we'll respond to your queries within 1-3 business days.
*Customs tax is normally borne by the buyer.
